PROTEK TECHNOLOGY L.L.C.

OUR SERVICE

A world-class professional product and service system

Long term commitment to system engineering services around the world

Adhering to the business and service philosophy of Protec Technology in the United States, we provide Chinese users with perfect product quality while ensuring the continuity of professional technical services.

Installation and debugging services

The installation and commissioning of high standards and compliance with power supply regulations will directly affect the normal operation of equipment and the operability of subsequent users.

PROTEK Original Imported Spare Parts Supply

Service type

As a top supplier of industrial grade power supplies, PROTEK has a wealth of engineering experience, and we will assist users and channel agents in selecting equipment in engineering solutions, including the formulation of engineering power supply standards, determination of product specifications and capacities, as well as heavy design of installation site floors, geometric space layout, product business continuity analysis. We will also assist our partners in formulating engineering bidding business and technical solutions to ensure that the delivery and use of each power supply equipment can meet the actual requirements of the project, and save equipment investment and operating costs for each user with the most precision.

Plan planning and development services

Installation and debugging services

The installation and commissioning of high standards and compliance with power supply regulations will directly affect the normal operation of equipment and the operability of subsequent users. LONSON will assign experienced and high-quality professional engineers to install and debug the products on site according to user requirements, and ensure information exchange between the equipment and DCS system. At the same time, we will transfer equipment data and files to users and establish engineering archives, all of which can better benefit our users from the product warranty period.

Proactive and preventive services

The professional preventive service plan jointly developed by PROTEK and users is the most economical and effective way to reduce equipment failures. Regular on-site inspection services, as well as over 60 on-site inspection data and equipment function analysis, can quickly discover various defects and potential risks during equipment operation, such as aging risks of equipment components, environmental pollution risks, operation and maintenance risks, power supply standard risks, temperature and humidity non-compliance risks, load mismatch risks, etc., and discuss solutions and alternative solutions with users to enhance the reliability and safety of normal equipment operation and production processes.

Repair and upgrade services

PROTEK professional maintenance services run through the entire lifecycle of our products. After receiving maintenance instructions from users, we will initiate emergency response and develop a meticulous and comprehensive maintenance plan to ensure the provision of all new panels and components during the maintenance process, and to restore the normal operation of the equipment to the maximum extent possible.
The upgrade of equipment software and hardware is based on our strong continuous research and innovation capabilities, PROTEK can provide timely upgrade services based on the specific product specifications of users during the maintenance service process. It can also regularly or irregularly upgrade the software and hardware of products after sufficient communication with users to ensure that product technology always maintains industry leadership.